Admissions: Live Chat
Responsible Officer
Sandeep Gopalan
Responsible Office
Enrollment Services
Approving Body
Board of Trustees
Approval Date
Last Revision
Re-evaluation Date
Departmental Impact
Enrollment Services
Policy Statement
Enrollment Services will have an agent to interact with live chat prospects as available.
Policy Procedures
Enrollment services staff who is on the front desk should login as a live chat agent and engage with live chat prospects, as available.
Failure to follow this policy may lead to disciplinary action.