Frequently Asked Questions

Login to your MyCU portal and look for the "Scholarship Portal" link in the left menu. Be sure the banner at the top of the page is reflecting the academic year you are referring to. Then, click on menu and select the Documents Needed item to find a list of documents that need completion.

If you need a FAFSA, go to studentaid.gov.

If you need a student loan entrance counseling or the Master Promissory Note, go to studentloans.gov.

For all other CU forms, find them in the financial services scholarship portal.

When you complete a FAFSA, the U.S. Department of Education will send the school your student aid report within 2-4 business days. When you complete your CU scholarship application, this is completed when you click submit at the end of the application.

Other PDF copies of your forms should be faxed to the financial services office at 336-714-7820. Do not email copies of pages that contain your full social security number.

The student ID number is at the top of your financial aid letters, listed in my.carolinau.edu, and at the top of your tuition billing statements. Should you need to know your student ID #, please email financialaid@carolinau.edu from your carolinau.edu email address, or call the office.

This question depends on your academic program.

Undergraduate students can take any number of credits and be eligible for Pell grants. If a student is enrolled 1-5 credits, they will receive 25% of their Pell award. A student enrolled 6-8 credits will receive 50% of their Pell award. Credits 9-11 will be awarded 75% of Pell award. A student enrolled in 12 or more credits will receive 100% of Pell award for that semester.

Undergraduate students must take a minimum 6 credits per semester to be eligible for Carolina University aid. The only exception to this would be a senior in their final semester.

To be eligible for student loans, undergraduate students need a minimum 6 credits per semester. Graduate students need 6 credits per semester to be eligible for loans.

Doctoral students need 3 credits per semester to be eligible for loans.

Graduate and Doctoral students are eligible for CU aid for all credits they enroll.

Locate your loan servicer at nslds.ed.gov or studentloans.gov. Download your financial aid history. This will show all grants and loans and the assigned servicer for any loan products. Contact the servicer to set up online access. This will help you monitor your payment history. Remember to locate your tax documents each year to calculate your total interest payments.

The scholarship application is an estimation of your enrollment plans. We understand plans are fluid, but this is an attempt to anticipate your needs. When a student registers for the semester, the financial services office will modify the scholarship calculations, and possibly Pell and loan calculations too. This is normally updated between 1-2 business days after a student registers. Check your student terminal for updates.

If a student changes their enrollment during the semester, the scholarships will follow the refund policy. Example: I am enrolled in 15 credits, and I get the Stevens scholarship. My current award is $85 * 15 credits = $1,275 for this semester. I drop a session II course, which brings my credit load to 12 credits. If Session II has not yet started, I get 100% of my tuition refunded, and 100% of my scholarship would be adjusted. Now the scholarship will be 12 credits @ $85 = $1,020 for the semester.

In the same scenario, if I drop the Session II course after it starts, I may get a partial refund of tuition and a partial scholarship.

Drop Session II course (3 credits) with a 90% refund.

Scholarship for those 3 credits = $85 * 10% = $8.50 * 3 credits = $25.50 earned scholarship.

New scholarship for the semester = 12 credits @ $85 + 3 credits @ $8.50 = $1045.50 for the semester. Scholarships are always rounded up to the dollar. You would see $1046 in your student terminal details.

Check out the scholarships page on our website. We have dozens of scholarships that outside agencies are sponsoring. Feel free to take advantage of these opportunities!

1. If it sounds too good to be true, it is!
2. Be careful who you are sending your information to, and what you are sending them. You do not need to send your social security number for any scholarship application.
3. Never pay for any scholarship. They cost can be referred to as processing fees or application fees. These are scams!
4. Check your local community first for opportunities. This could include your local banks/credit unions, the Better Business Bureau, newspaper, utility companies, town committee or organizations like 4-H, American Legion, church groups, and many others.

Go to studentaid.gov and click Forgot my password. You can provide your username, email, or phone number along with your date of birth and it will send you a 6 number secure code to reset your password.

Call the U.S. Department of Education: 1-800-433-3243. They can assist you over the phone.

This includes all grants and scholarships, federal grants, and federal loans.

Students who are interested in more information regarding the Student Employment program can go to the Student Employment office in Deeds Hall (D213) or email student_employment@carolinau.edu