Richardson, Dr. Lorilei
Research Health Scientist. Center for Healthcare Organization and Implementation Research, Edith Nourse Rogers Memorial Veterans Hospital, United States Department of Veterans Affairs, Bedford, MA 2013-2019
Adjunct Professor. School of Arts and Sciences, Carolina University, Winston-Salem, NC 2021-present
Medical Writer and Editor. Division of Health Informatics and Implementation Science, Department of Quantitative Health Sciences, University of Massachusetts Medical School, Worcester, MA 2018-2019
Teaching Assistant. Graduate School of Public Health, Boston University, Boston, MA 2017
Graduate Assistantship. Department of Public Policy and Public Affairs, University of Massachusetts Boston, Boston, MA 2009-2012
Health Communications Manager: Scientific Publications Writer. Vertex Pharmaceuticals, Boston, MA 2023-present
Technical Writer. BookZurman, St. Petersburg, FL 2021-2021
Electronic Medical Record Technical Communications Editor. eClinicalWorks, Westborough, MA 2019-2023
Honors and Awards
Performance Award - Individual Rating-Based Award for outstanding service awarded from VA Medical Center Medical Research, Bedford, MA 2013-2018
Edith Nourse Rogers Memorial Veterans Hospital Commitment to Excellence: Improvement Project Work Team Recognition Award for improving job satisfaction - the professional development program for research staff at VA Bedford CHOIR, Bedford, MA 2014
Cum laude, Latin honor conferred at undergraduate commencement for the attainment of rank GPA 3.30-3.49, University of Maine at Orono, Orono, ME 2005
Presidential Academic Achievement awarded by the President of the University of Maine in recognition of excellent academic performance, University of Maine at Orono, Orono, ME 2004
Timothy Award, Diocese of Maine Youth Ministry Commendation for commitment to spiritual leadership and Christian service, Madawaska, ME 2002
Professional Memberships and Activities
Academy of Communication in Healthcare 2019
American Medical Informatics Association Member 2013
Society of Behavioral Medicine Member 2013
Gerontological Society of America Member 2009
Sigma Phi Omega (SPO), the national academic honor and professional society in gerontology, University of Massachusetts Boston, Boston, MA 2010
Kappa Omicron Nu (KON), the national honor society recognizing excellence in family and consumer sciences, University of Maine at Orono, Orono, ME 2006
Psi Chi, the international honor society in psychology 2004
Editorial Reviewer Responsibilities
Proposal reviewer - Health Resources and Services Administration (HRSA) 2021
Manuscript reviewer - Journal of Applied Gerontology 2019
Manuscript reviewer - Journal of Medical Internet Research (JMIR) 2016
Manuscript reviewer - Chronic Illness Journal 2015
Manuscript reviewer - Health Expectations Journal 2015
Manuscript reviewer - INQUIRY Journal 2014
Abstract reviewer - HSR&D/QUERI National Conference 2019
Abstract reviewer - American Medical Informatics Association (AMIA) 2015
Abstract reviewer - Gerontological Society of America (GSA) 2012
Proposal reviewer - Center for Medicare & Medicaid Innovation 2012
Doctorate Dissertation I (RES 877) 2022
English Composition II (GE 102) 2021
Crisis Counseling & Trauma Informed Care (COU 650) 2021
Abnormal Psychology (PS 395) 2021
Introduction to Expressive Arts in Counseling (CO 450) 2021
English Composition (GE 101) 2021-2022
Human Sexuality (COU 655) 2021
COVID-19 & Society (PH 235) 2021
Digital Disruption in Health: The Effects of Health Information Technologies on Polices, Delivery, Patient Engagement, And Health Outcomes (SPH PM 804) 2017
Yakovchenko V, McInnes DK, Petrakis BA, Gillespie C, Lipschitz JM, McCullough MB, Richardson L, Vetter B, Hogan TP. Implementing Automated Text Messaging for Patient Self-management in the Veterans Health Administration: Qualitative Study Applying the Nonadoption, Abandonment, Scale-up, Spread, and Sustainability Framework. JMIR Mhealth Uhealth 2021;9(11):e31037. doi: 10.2196/31037
Etingen B, Amante DJ, Martinez RN, Smith BM, Shimada SL, Richardson L, Patterson A, Houston TK, Frisbee KL, Hogan TP. Supporting the implementation of connected care technologies in the Veterans Health Administration: cross-sectional survey findings from the Veterans Engagement with Technology Collaborative (VET-C) cohort. J Participat Med. 2020;12(3):e21214.
Yakovchenko V, Hogan TP, Houston TK, Richardson LM, Lipschitz J, Petrakis BA, Gillespie C, McInnes K. (2019). Automated Text Messaging with Patients in VA Specialty Clinics: A Hybrid Type 2 Effectiveness-Implementation Study. Journal of Medical Internet Research (JMIR), 21(8):e14750.
Richardson LM, Hill JN, Smith BM, Bauer E, Weaver FM, Gordon HS, Stroupe KT, Hogan TP. (2016). Patient Prioritization of comorbid chronic conditions in the Veteran population: Implications for patient-centered care. SAGE Open Medicine, 4: 1-11.
Luger TM, Hogan TP, Richardson LM, Cioffari-Bailiff L, Harvey K, Houston TK. (2016). Older Adult Digital Disparities: Examining the Potential for Solutions within Social Networks. J Med Internet Res, 18(11):e296. doi:10.2196/jmir.6385
Other Papers, Reports and Articles
DeLaughter KL, Hogan TP, Houston TK, Richardson LM. (2017). FY16-17 Aim 1: Supported Adoption Intervention (SAI) Final Report. Edith Nourse Rogers Memorial Veterans Hospital: eHealth Partnered Evaluation Initiative.
Gillespie C, Hogan TP, Houston TK, Lipschitz J, McInnes DK, Petrakis BA, Richardson LM, Yakovchenko V. (2017). eHealth Partnered Evaluation Initiative - Annie Evaluation: Final Report to OCC. Edith Nourse Rogers Memorial Veterans Hospital: eHealth Partnered Evaluation Initiative.
McInnes, DK, Richardson, LM, Lipschitz, J, Gillespie, C, Petrakis, BA, Hogan, TP & Houston, TK. (2017). Evaluating initial deployment of the Annie Texting System: A formative assessment synthesis. White paper delivered to the United States Department of Veterans Affairs Office of Connected Care.
Hogan, T.P., McInnes, D.K., Shimada, S.L., Richardson, L.M., DeLaughter, K., Kleinberg, F., Knight, S., Rotondi, A., Butler, J. & Houston, T.K. (2016). Access-related constructs and measures toolkit. A report delivered to the United States Department of Veterans Affairs Office of Connected Care.
Anaya H, Browning M, Damschroder L, Damush T, Delevan D, Elnitsky C, Elwy R, Ganz D, Griffin J, Hagedorn H, Hanks D, Helfrich C, Hill J, Hogan TP, Kilbourne A, Kowalski C, Lowery J, McIvor L, McGlynn G, Midboe A, Miech E, Mittman B, Matthieu M, Ritchie M, Richardson LM, Rubenstein L, Sahay A, Sales A, Schmid A, Smith J, Wood B. (2013). Enhancement Research Initiative Program (QUERI) Implementation Guide.
Presentations and Abstracts
Wacks R, Purington C, Richardson LM, Hogan TP. Aging Veterans’ Participation in a Technology-Assisted Care Transition Intervention: Who Enrolls and Who Declines? American Public Health Association (APHA) Annual Meeting, November 4, 2019, Philadelphia, PA.
Martinez RN, Smith B, Etingen B, Shimada SL, Cutrona S, Richardson LM, Hogan TP. Health goal-setting and achievement among Veterans with high technology adoption. 2019 HSR&D/QUERI National Conference, Washington, DC on October 29-31, 2019.
Etingen B, Martinez RN, Smith BM, Shimada SL, Richardson LM, Cao L, Netherton, D, Houston TK, Hogan TP. Characterizing Secure Messaging Perceptions and Use Among Veterans with High Technology Adoption. 2019 HSR&D/QUERI National Conference, Washington, DC on October 29-31, 2019.
Shimada SL, Hogan TP, Nicklas J, Kleinberg F, DeLaughter K, Richardson LM. Unintended Consequences of Patient Portal Use on Communication between Patients, Caregivers, and Clinical Team Members. International Conference on Communication in Healthcare (ICCH), October 27-30, 2019, San Diego, CA.
Richardson LM, Reilly E, Purington C, Wacks R, Gholami P, Wardyn S, Irvin D, Blok A, Hogan T. Hospital to Home: Using a relational agent virtual nurse to deliver care transition tips prior to discharge on a tablet. International Conference on Communication in Healthcare (ICCH), October 27-30, 2019 – Accepted, San Diego, CA.
Yakovchenko V, Hogan TP, Houston TK, Richardson LM, Petrakis B, Gillespie C, Lipschitz J, McInnes DK. 2018. Automated Text Messaging with Patients in VHA Specialty Clinics: A Hybrid Type 2 Effectiveness-Implementation Study. 11th Annual Conference on the Science of Dissemination and Implementation. Podium talk on December 4, 2018, Washington, D.C.
Richardson LM, Lipschitz J, Hogan TP, Shimada SL, Smith BM, Simon SR, Rubin A, Wakefield B, Kaboli P, Gutierrez Perez J, Heidenreich PA, Zhou S, Berwaldt Z, Shi L, Bickmore T, Houston TK. Selecting and Refining the Characteristics of a Virtual Nurse for a Technology-Assisted Hospital-to-Home Care Transition Intervention in the Veterans Health Administration. American Medical Informatics Association (AMIA) 2017 Annual Symposium. Podium talk on November 7, 2017, Washington, DC.
Hogan TP, Hill JN, Luger TM, Richardson LM, Nazi KM, Gordon HS, Whittle J, McInnes DK, Simon S, Weaver FM, Smith BM. Designing a Toolkit to Support the Implementation of Information Sharing Technologies in Primary Care Settings. Oral Presentation at the International Conference on Communication in Healthcare (ICCH) on October 25-28, 2015 in New Orleans, LA.
Richardson LM, Luger TM, Hill JM, Nazi KM, Gordon HS, Whittle J, Weaver FM, McInnes DK, Simon S, Smith BM, Hogan TP. Implementing Blue Button in VA Primary Care Settings: Survey and Interview Findings. Paper session talk in "Military and Veterans Health" on April 25, 2015 at the 36th Annual Meeting & Scientific Sessions of the Society of Behavioral Medicine, San Antonio, TX.
Luger TM, Cioffari-Bailiff L, Hogan T P, Richardson LM, Harvey KL, Houston TK. Surrogate Digital Access: A Family-Systems Investigation of Older Adult Technology Access and Use. Paper session talk in "Health Communication and Information Seeking" on April 25, 2015 at the 36th Annual Meeting & Scientific Sessions of the Society of Behavioral Medicine, San Antonio, TX.
Richardson LM, Patel S, Caissie P, Mishra R, Jacobs B. Frequency of Uncoded Allergies in a large EHR Company Database: A Healthcare Malady, American Public Health Association (APHA), November 8, 2022, Boston, MA.
Richardson LM, Luger TM. “Life Satisfaction and Internet Use in Older Populations: An Examination of Race and Ethnicity.” American Society on Aging (ASA). 2020 Aging in America Conference, March 24-27, 2020 - Accepted, Atlanta, GA.
Richardson LM, Hogan TP, Purington C, Wacks R, Wardyn S. A Virtual Nurse Relational Agent to Deliver Hospital Discharge Information to Older Veterans. Gerontological Society of America Annual Scientific Meeting, November 2019, - Accepted, Austin, TX.
Reilly ED, Richardson LM, Purington C, Wacks R, Blok A, Shimada SL, McInnes DK, Smith BM, Hogan TP. Development, Testing, and Refinement of an Integrated Mobile Health Intervention for Veterans with CHF and/or COPD. 2019 HSR&D/QUERI National Conference, Washington, DC Poster presentation on October 29-31, 2019.
Yakovchenko V, Hogan TP, Richardson LM, McInnes DK. Implementation of an automated text messaging system for patient self-management in the Department of Veterans Affairs: A Qualitative Study. Characterizing Secure Messaging Perceptions and Use Among Veterans with High Technology Adoption. Society for Implementation Research Collaboration. Poster presentation on September 12, 2019, Seattle, WA.
Yakovchenko V, Richardson LM, Lipschitz J, Gillespie C, Petrakis BP, Hogan TP, McInnes DK. Piloting and Evaluating an Automated Text-Messaging System in the Veterans Health Administration. Connected Health Conference. Poster presentation on October 25-27, 2017, Boston, MA.
McInnes K, McCullough M, Richardson LM, Lipschitz J, Woods S, Gillespie C, Hogan TP. Evaluation of VA’s Automated Telehealth Text Messaging System. Academy Health 9th Annual Conference on the Science of Dissemination and Implementation. Poster presented on December 14, 2016, Washington, D.C.
Luger TM, Cioffari-Bailiff L, Hogan TP, Richardson LM, Harvey KL, Houston TK. Older Veteran Digital Disparities: Examining the Potential for Social Solutions, Poster Session at GSA Annual Scientific Meeting, November 18-22, 2015, Orlando, Florida.
Luger TM, Richardson LM, Feng H, Harvey LL, Houston TK. Age and geographic differences in the use of personal health records. Poster presentation at the Gerontological Society of America Annual Scientific Meeting, 2014, Washington, DC.
Richardson LM. “Aging in Place for Vulnerable Older Adults: The Importance of Access to Transportation” Poster presentation at the Gerontological Society of America’s 64th Annual Scientific Meeting, 2011, Boston, MA.
Richardson LM. “Aging in Place for Vulnerable Older Adults: The Importance of Access to Transportation” Poster presentation at the Transportation Research Board Emerging Issues in Safe and Sustainable Mobility for Older People, 2011, Washington, DC.
Massachusetts Notary Public, Secretary of the Commonwealth 2013-2028
Certificate of Completion of NIH Office of Human Subjects Research, Protecting Human Research Participants 2008
Advanced Certificate from the College Reading and Learning Association, Mentor/Tutor Program 2004
Certificate from the College Reading and Learning Association, Mentor/Tutor Program 2004
Volunteer, Blessed Virgin Mary Ladies Sodality, Littleton, MA 2016 to 2020
Volunteer Grant Writer, Assabet River National Wildlife Refuge, Sudbury, MA 2014-2015
Volunteer Veteran Career Advisor, American Corporate Partners (ACP) AdvisorNet 2014-2016
Volunteer Data Manager, Ethos, Jamaica Plain, MA 2011